MT & Associates, LLC
Staff Sign Language Interpreter & Scheduling Coordinator
Full Time • Hybrid - US
Responsive recruiter
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Staff Sign Language Interpreter & Scheduling Coordinator
Job Overview
This role is for a sign language interpreter who wants their work to ripple further, contributing to decisions, systems, and access that impact the community beyond a single assignment.
Our Staff Sign Language Interpreter & Scheduling Coordinator position is a unique hybrid role combining interpreting work with scheduling coordination and administrative support. It is designed for an interpreter who is excited to learn and grow long-term with a small but mighty team.
MT & Associates (MT&A) is a woman-owned sign language and accessibility solutions firm building an A+ team of dynamic and detail-oriented professionals. We serve the Deaf community and our Partners by ensuring every message is heard, understood, and delivered with ease and excellence.
Why We Love Working at MT&A
- We take ownership, follow through, and support each other as a small, high-performing team
- We care about the details because our work impacts real people
- We value initiative, problem-solving, and staying calm when things change
- Ideas matter and lead to real improvements
- We offer competitive pay, health insurance, and paid time off
Position Summary
This role is ideal for a sign language interpreter who enjoys combining hands-on interpreting with meaningful administrative work. You will manage scheduling logistics, communicate with clients and providers, support recruiting and workshops, and provide interpreting services both onsite and remotely. Apply if you thrive on variety, take pride in strong organization and professionalism, and are motivated by creating high-quality access and inclusion every day.
Key Responsibilities
1. Scheduling & Accessibility Services
- Gather service details from customers and coordinate interpreting/captioning requests
- Schedule services with contractors and providers via phone, email, text, and scheduling platforms
- Ensure projects are delivered on time, within scope, and with high quality
- Support customer satisfaction and retention efforts
- Participate in on-call scheduling support
- Provide interpreting services as needed (remote, onsite, or post-production)
2. Contractor Recruitment & Retention
- Recruit interpreters, captioners, and other accessibility providers
- Conduct contractor interviews and onboarding
- Build strong relationships to support long-term retention/satisfaction
3. Administrative & Team Support
- Assist with pickup and drop of mail/equipment shipments
- Assist with website updates, newsletters, and recruiting/marketing materials
- Develop and maintain Standard Operating Procedures (SOPs) and specification sheets
- Provide general administrative support and other duties as assigned
4. Interpreting & Creative Projects
- Provide onsite, remote, and post-production interpreting (hours vary)
- Support captioning and audio description projects (training provided)
- Workshops, presentations, and special creative initiatives for interpreter and Deaf development
Qualifications
Required Skills
- Strong organizational and multitasking abilities in a fast-paced environment
- Excellent communication skills (written and verbal)
- Professional client-facing experience
- High attention to detail and ability to meet deadlines
- Tech-savvy with strong problem-solving skills
- Proficiency with Microsoft Office and scheduling tools
Certifications
- BEI Level 4/5 or RID/NIC Certification (Required)
- Licensure where applicable
- Education & Experience
- Bachelor’s degree preferred
- Experience scheduling sign language interpreting services (preferred)
- 5+ years of professional interpreting experience preferred
- Government clearance (preferred)
Personal Attributes/Values
- Takes full ownership of work from start to finish and follows through every time
- Detail-oriented and committed to accuracy, quality, and compliance
- Proactive and self-directed, taking initiative without waiting to be asked
- Calm, adaptable problem-solver who brings solutions and good judgment
- Professional, reliable, and respectful of the impact their work has on others
Ready to Apply?
If you read this and said HECK YES - don’t wait! Apply now and let’s make communication more human, together.
NOTE: If you're selected for the first round of interviews, you will be contacted to submit a video answering preliminary questions. Email communications will be sent via Career Plug.
NOTE: If you're selected for the first round of interviews, you will be contacted to submit a video answering preliminary questions. Email communications will be sent via Career Plug.
Flexible work from home options available.
Compensation: $55,000.00 - $63,000.00 per year
(if you already have a resume on Indeed)